Shipping and Delivery Policy

Last updated on Apr 9th 2025

Welcome to Vihira Consultancy! As an online learning and consultancy service provider, our "Shipping Policy" refers to the timely delivery of digital products and services rather than physical goods.

1. Service Delivery
At Vihira Consultancy, all our offerings — including self-paced courses, live training sessions, mock interviews, and consultations — are delivered electronically.

Upon successful registration and payment:

  • Self-Learn Online Courses: Access details will be emailed to you within 24 hours of confirmation.

  • Live Classes: A schedule and meeting link will be shared 48-72 hours prior to the class start date.

  • Career Consultation & Mock Interviews: Session timings will be finalized within 1-2 business days of booking.

2. Delivery Method
All course materials, access credentials, schedules, and communication are sent via:
📧 Email — to the registered email address provided during enrollment.
💻 Online Platforms — links to join live classes or access course content.

3. Non-Delivery of Services

In the rare event that you do not receive an email or access within the specified timeframe, please:

4. Technical Issues

If you face technical difficulties accessing your course or session, our support team will assist you in resolving the issue or offer alternate arrangements.

5. Changes to Delivery Schedule

Vihira Consultancy reserves the right to adjust delivery timelines for live sessions due to:

  • Technical or operational constraints.

  • Instructor availability.

  • Unforeseen circumstances (force majeure).

All changes will be communicated promptly via email or phone.

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